In 2020, a family in Mississippi woke up to a nightmare. Their eight-year-old daughter heard a man’s voice coming from her bedroom, but it wasn’t her father. A hacker had gained access to their Ring camera and was speaking to her through the device, taunting her and playing music until the parents rushed in to unplug it. Ring later confirmed that the account had been compromised because the family was reusing an old, breached password.
Stories like this are unsettling, but they aren’t rare. Smart cameras and other connected devices have become incredibly popular for homes and small businesses alike. For small businesses, they’re an affordable way to add an extra layer of protection – whether it’s keeping an eye on the front door, monitoring an inventory room or checking in after hours. But while these devices bring peace of mind, they can also introduce serious risks if they aren’t properly secured.
Not all cameras are created equal. Many low-cost models cut corners on security, skipping safeguards like encryption or regular software updates. Even trusted, well-known brands can be vulnerable if users leave default settings in place. Hackers often look for weak spots such as default passwords, outdated firmware or unsecured WiFi connections. In some cases, attackers have even hijacked cameras to view footage or gain deeper access to networks.
If you’re considering buying a new camera or reviewing the ones you already own, it’s important to know what to look for. Stick with reputable brands that provide regular security updates. Check whether the device encrypts footage before sending it to the cloud, choose a model that offers two-factor authentication for logins and, whenever possible, consider cameras that give you the option of local storage in addition to cloud backups.
Of course, the way you set up these devices matters just as much as which ones you buy. Change default usernames and passwords immediately and keep firmware and apps updated so known vulnerabilities get patched quickly. Many devices allow you to enable automatic updates, which is the safest approach. It’s also wise to segment your network so smart devices don’t sit on the same WiFi as your business systems. That way, even if one device is compromised, it doesn’t provide easy access to more sensitive data. And don’t forget your router! Make sure it’s set up with the strongest security settings available so outsiders can’t easily get in.
While cameras get most of the attention, they aren’t the only smart devices you should be thinking about. Doorbells, thermostats and even voice assistants all connect to your network, and if they’re not properly secured, they can become back doors into your business. For small businesses, this could mean much more than a hacker watching a video feed – it could mean exposure of client information, financial records or other critical data. The more devices you connect, the more important it becomes to manage them carefully.
Smart devices can absolutely make your life easier and your workplace safer, but only if they’re configured with security in mind. A few proactive steps now can prevent your “smart” gadgets from turning into easy wins for hackers.
Want to make sure your business devices are secure? Don’t leave it to chance. Schedule a free discovery call today, and we’ll help you review your setup before hackers do it for you.
