Cabinet Discounters Strengthens Security, Reduces Downtime, and Scales Operations with Advantage Industries’ Managed IT Services

Client Overview

Cabinet Discounters is a multi-location cabinetry and design company serving customers across several states. With designers, sales teams, and operations staff relying heavily on digital tools, uninterrupted system access, secure communications, and efficient workflows are essential to day-to-day business operations.

As the company grew, Cabinet Discounters needed an IT strategy that could support multiple locations, protect sensitive business and customer data, and reduce the operational risk of relying on a single internal IT resource.

The Challenge: Limited IT Coverage and Growing Risk

“We were mainly relying on one person just to keep all our systems operational. If I were at a different location, on vacation, or simply not available at that time, we didn’t have any backup support whatsoever.”
— Del Dellupac, IT Manager

Before partnering with Advantage Industries, Cabinet Discounters faced several common challenges experienced by growing organizations:

• Single-point IT dependency: One internal IT manager was responsible for all systems across multiple locations. If that person was unavailable, issues could take hours or days to resolve.
• Inconsistent support across locations: Network or system issues at remote offices often resulted in extended downtime.
• Minimal cybersecurity protections: Access relied primarily on passwords, with no multifactor authentication or layered security.
• Aging infrastructure: Network switches, servers, and systems were nearing end-of-life, increasing the risk of outages.
• Manual processes: Document management, accounting workflows, and reporting required significant manual effort.

For a business that relies heavily on email, digital documentation, and real-time collaboration with customers, these risks posed a serious threat to productivity and growth.

The Solution: A Co-Managed IT Partnership with Advantage Industries

Cabinet Discounters chose Advantage Industries to provide a co-managed IT model, combining internal expertise with a full team of specialists. This approach allowed each side to focus on what they do best.

“There were times when multiple urgent issues would happen all at once—one person can’t handle everything at the same time. Being able to push issues to Advantage made a huge difference.”
— Del Dellupac

Advantage Industries partnered closely with internal leadership to deliver:

• 24/7 IT support coverage for urgent issues across all locations
• Modernized infrastructure, including server upgrades and network improvements
• Microsoft ecosystem optimization, including email migration and SharePoint implementation
• Enhanced cybersecurity, with multi-factor authentication, proactive monitoring, and employee training
• Process automation, reducing manual work in accounting, payroll, and operations
• Strategic IT roadmapping, helping leadership plan budgets and technology investments years in advance

This wasn’t a one-size-fits-all IT solution. It was a long-term partnership designed around how Cabinet Discounters actually operates.

The Results: Measurable Improvements Across the Business

Dramatically Reduced Downtime

Since working with Advantage Industries, Cabinet Discounters has experienced little to no unplanned downtime. Proactive monitoring and infrastructure upgrades helped eliminate recurring network failures and aging hardware issues.

Stronger Cybersecurity and Peace of Mind

Multifactor authentication, improved access controls, and regular security training significantly reduced cyber risk. Leadership now has confidence that both company data and customer information are protected.

Improved Productivity Across Teams

With reliable systems and faster issue resolution:

• Designers stay focused on customers instead of troubleshooting technology
• Sales and operations teams experience fewer disruptions
• Leadership spends less time reacting to IT emergencies

Centralized, Accessible File Management

The move to Microsoft SharePoint transformed how teams access and share documents. Employees can now quickly retrieve historical project files, improving service for repeat customers and internal collaboration.

Automated Financial and Operational Workflows

Accounting and payroll processes that once required extensive manual effort are now automated, saving time and reducing the risk of errors. This allows finance leadership to focus on analysis and strategy rather than repetitive tasks.

Predictable IT Costs and Better Budgeting

With clear technology roadmaps and equipment lifecycle planning, Cabinet Discounters can forecast IT expenses years in advance—avoiding surprise costs and improving financial planning.

Why the Partnership Works

“No matter the time of day or day of the week, Advantage is available. That reliability and peace of mind is huge.”
— Del Dellupac

The success of this engagement comes down to collaboration. Advantage Industries acts as an extension of the internal team, providing:

• Access to specialized IT and cybersecurity expertise
• Fast escalation when complex issues arise
• Proactive guidance instead of reactive fixes
• A long-term view of how technology supports business growth

This approach allows Cabinet Discounters to operate with enterprise-level IT capabilities while maintaining the flexibility of a growing organization.

Looking Ahead

With a stable, secure IT foundation in place, Cabinet Discounters is now exploring advanced tools—including automation and AI-driven solutions—to further improve efficiency and scalability.

By partnering with Advantage Industries, the company has transformed IT from a source of risk into a strategic advantage.