How a Mid-Atlantic Financial Firm Gained Efficiency, Security, and Peace of Mind
Overview
Our client, a financial firm, was dealing with persistent IT challenges that strained productivity, increased risk, and frustrated staff. By partnering with Advantage Industries as their managed service provider (MSP), they modernized its IT environment, reduced unnecessary costs, and gained confidence in a trusted, proactive technology partner.
The Challenge
Before working with Advantage Industries, they struggled with:
- Remote, In-House IT Limitations
IT support was handled remotely and was difficult to manage. Issues lingered unresolved, accountability was unclear, and staff often felt stuck waiting for help. - Outdated Infrastructure
Legacy servers and unused network equipment drove up costs while increasing operational and security risks. - Limited Internal Expertise
Without in-house technical knowledge, employees struggled to identify IT needs or make informed decisions—leading to inefficiencies and frustration.
Why they Chose Advantage Industries
Advantage Industries stood out for their hands-on approach and transparency:
Proactive Problem Solving
Advantage conducted a comprehensive IT review, uncovering outdated systems, unnecessary hardware, and avoidable expenses.Clear, Centralized Communication
A dedicated project manager guided onboarding, simplified communication, and provided clear visibility into progress and open items.Responsive, Reliable Support
Fast ticket resolution and clear escalation paths ensured issues were addressed quickly and correctly.
Key Benefits Delivered
Cost Savings & Operational Efficiency
By retiring on‑premises servers and associated management tools, our client avoided approximately $30,000 in one‑time expenses, including:
$24,000 in server hardware, Microsoft licensing, and implementation labor
$9,700 in annual server management and monitoring costs across six servers
$6,000 in avoided on‑premises server licensing and hardware through adoption of Microsoft Entra ID, Intune cloud management, and Conditional Access
These changes eliminated the need for aging infrastructure while improving security and manageability across the environment.
Enhanced Security & Compliance
- Deployed advanced email security, including Barracuda gateways and Blackpoint Cyber 24/7 monitoring
- Implemented and fine-tuned SPF and DMARC records to protect against spoofing and impersonation
- Continuous monitoring with rapid response to emerging threats
Personalized Service & Trusted Partnership
- Local, accessible team invested in client success
- Technicians selected for integrity, professionalism, and strong communication
- Regular service reviews driven by metrics and client feedback
Education & Innovation
- Monthly webinars and lunch-and-learn sessions
- Guidance on using AI and business intelligence tools to improve productivity
Results
The partnership with Advantage Industries delivered measurable and meaningful outcomes:
$30,000 in one‑time savings from retiring on‑premises servers and legacy management tools
$15,200 in annual recurring savings through reduced backup, monitoring, and infrastructure costs
Improved Operational Efficiency with lower IT costs and greater system reliability
Higher Staff Satisfaction thanks to faster support and clearer IT direction
Peace of Mind knowing issues are handled proactively and securely
Strong Advocacy – Our client is happy to serve as a reference, reflecting their confidence in Advantage Industries
Experience the Advantage Difference
Partnering with Advantage Industries means more than outsourcing IT – it means gaining a proactive, client-focused MSP dedicated to your success.
Ready to simplify IT, strengthen security, and move your business forward?
Contact Advantage Industries today to learn how we can help your organization achieve greater efficiency, security, and peace of mind.
