The Small Business Owner’s Guide To I.T. Support And Services

What You Should Expect To Pay
For I.T. Support For Your Small Business

Read This Guide And You’ll Discover:

  • The three most common ways I.T. services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying I.T. services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses I.T. companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later that you didn’t anticipate.
  • 21 revealing questions to ask your I.T. support firm BEFORE giving them access to your computer network, e-mail and data.

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Gordon Theisz, Family Medicine in Falls Church
The Advantage Help Desk Team is Great!

They resolve my tickets quickly, professionally, and efficiently.

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Owner, Family Medicine in Falls Church

Heather Core, Business Management Research Associates, Inc.
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Since the first meeting, Advantage has been a company that we can trust to do the “right” thing. Time and again they have solved our issues quickly and efficiently. We’ve also developed a close relationship with the team and have learned that they are a company that is constantly striving to grow and improve their processes. To me this speaks volumes about their commitment to being the best company they can be every single day. Pick Advantage, you won’t regret it!

Heather Core
VP of Business Growth, BMRA
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Tim Happel

Sr. Director of Sales, PMP

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