Amazon dismissed the idea of running a fully automated warehouse in the near future, but technology is at least 10 years away from fully automating the processing. From a Reuters technology article:
“In the current form, the technology is very limited. The technology is very far from the fully automated workstation that we would need,” Anderson said. The tour came at a time when the company has come under fire from labor groups and other Amazon critics for allegedly poor working conditions in its warehouses and for increasingly automating jobs and reducing its dependence on human labor.
The largest online retailer is also not employing robots in its warehouses that handle fresh food, said Derek Jones, global director of environment, health and safety, who oversees Amazon’s fresh food offerings like Amazon Fresh and Amazon Pantry. “Just imagine if you want bananas. I want my bananas to be firm, others like their bananas to be ripe. How do you get a robot to choose that?” he said.